Privacy & Return Policy
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, register, subscribe, interact, or otherwise engage with the site.
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. INFORMATION WE COLLECT
We may collect the following types of information:
Personal Data: Name, email address, phone number, postal address, payment information (if applicable), profile information when you create an account or subscribe to a newsletter.
Usage Data / Log Data: Information automatically collected when you access the site — IP address, browser type, device type, pages you visit, time spent, referring/exit pages, click paths, etc.
Cookies and Tracking Technologies: Cookies, web beacons, local storage, pixel tags, etc., used to track your browsing activity, preferences, for analytics, improving your experience, etc.
2. HOW WE USE YOUR INFORMATION
We may use the collected information for purposes such as:
To provide, maintain, and improve our services and website.
To respond to your requests, inquiries, or support needs.
To send you transactional communications (e.g., account confirmations, updates).
To send you marketing or promotional information
To monitor usage and analyze trends (analytics).
To detect, prevent, or address technical issues or fraud.
3. SHARING OF INFORMATION
We may share your information with:
Service Providers: Third parties who perform services on our behalf (e.g. hosting, analytics, payment processing, email services).
Legal & Safety Purposes: When required by law or to protect rights, property or safety of us, our users or others.
With your consent: If you agree or explicitly request it.
We will not sell, rent, or trade your personal information to third parties for their marketing purposes without your consent.
4. COOKIES AND OTHER TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to track activity on our site and we hold certain information.
Cookies help us customise your experience, provide features, remember settings, for analytics, etc.
You can control or disable cookies via your browser settings. If you do so, some features of the site may not work properly.
5. DATA RETENTION
We retain personal information only for as long as needed for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. SECURITY OF YOUR INFORMATION
We implement reasonable security measures to protect your data from unauthorized access, use or disclosure.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. INTERNATIONAL TRANSFERS
If you are accessing our site from outside India, your information may be transferred to and maintained on servers located outside your jurisdiction. We take steps to ensure that your privacy rights are respected in such transfers.
8. CHILDREN’S PRIVACY
Our site is not directed to children under [13 / 16 — specify as per your policy and applicable law].
We do not knowingly collect personally identifiable information from children under this age. If we learn that we have collected such information, we will take steps to delete it.
9. YOUR RIGHTS
Depending on your jurisdiction, you may have rights such as:
Right to access the information we hold about you.
Right to correct or update your information.
Right to delete your information.
Right to restrict or object to certain processing.
Right to withdraw consent, where applicable.
Right to data portability.
To exercise these rights, contact us at the contact information given below. We may ask you to verify your identity before fulfilling your request.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Whenever changes are made, we will post the updated policy on this page with a revised “Last updated” date. It is your responsibility to review this policy periodically.
11. CONTACT US
If you have any questions or feedback about this Privacy Policy, or want to exercise your rights,
You can contact:
www.thereformers.in
Email: info@thereformers.in
Phone: +91 99158 88620
RETURN POLICY
The Reformers doesn't accept any returns but we do accept exchanges of products under warranty period.
The Conditions to claim the warranty or exchange are as follow:
Product must not be defective,
In case of PPF:
PPF must not be pelled off due to external force or accidents.
PPF must not be burnt.
PPF must not be treated with chemicals or coatings above it.
In case of Ceramic or Graphene Coating:
Coating doesn't provide protection from Scratches.
Car must be treated with a microfibre cloth for cleaning after the coating has been done.
